10Times Special Recruitment | 10Times Careers - Flexibility, Growth, and Rewards!

We proudly rank among the world's top 100 websites for business professionals, with a distinguished clientele that includes over 50% of Fortune.......
Please wait 0 seconds...
Scroll Down and click on Go to Link for destination
Congrats! Link is Generated



  • Client Servicing- US Shift (Associate/ Sr Associate) (Remote)


  • Any UG ( 2018 - 2024 Batches )
  • 12th


  • No prior experience required


  • We proudly rank among the world's top 100 websites for business professionals, with a distinguished clientele that includes over 50% of Fortune 500 companies leveraging our platform. Join our dynamic team and seize the opportunity to contribute to a progressive, high-growth startup. Enjoy the benefits of our employee-friendly company policies, including the option to work fully remote. Your journey towards professional excellence starts here.

Job Description

Role Overview

  • We're in search of a Client Success Manager to join our team, specializing in our event and community-building software solution, FLOOR.bz. The perfect candidate will have experience with SAAS-based products or a strong comfort level with handling technology. We're seeking a true customer fanatic to ensure our client's success and satisfaction. If you're passionate about client relations and thrive in a tech-driven environment, we want to hear from you!


  • Serve as the primary point of contact for the customers from onboarding to renewal
  • Build and manage strong relationships with key customer stakeholders
  • Proactively monitor client retention and customer account health
  • Serve as a product expert on use cases and provide customer training
  • Interface and collaborate with cross-functional teams to drive toward customer goals 
  • Provide prompt customer service to ensure client delight and minimal churn
  • Follow and create processes that build long-lasting client relationships
  • Drive upselling by understanding client requirements and product fit

Required Skills

  • Excellent communication skills in English.
  • Strong problem-solving abilities.
  • Proficiency in using computers and navigating multiple systems simultaneously.
  • Ability to adapt and learn new processes quickly.


  • Competitive salary based on industry standards.


  • Work From Home
  • B1/H3, Mohan Co-operative, Mathura Rd, Industrial Area, Block B, New Delhi, Delhi- 110044

Application Deadline

  • 8th January, 2024

  • Ongoing recruitment, positions fill quickly. Apply soon!

Apply Here

10Times Special Recruitment

Related Posts
loves to learn new things and share them among peers. Researching things, Coding, Learning software and codes, and blogging my hobbies.

Post a Comment

Cookies Consent

This website uses cookies to ensure you get the best experience on our website.