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Amazon
Role
- Transportation Representatives
Qualification
- Any Graduate
Experience
- Freshers
Key Responsibilities
- Communication with external and internal customers.
- Ability to pull data from numerous databases and to perform ad hoc reporting and analysis as needed.
- Develop and understand performance metrics to assist with driving business results.
- Handling hotline contacts from store partners and resolving issues.
- Tracking escalations through tickets.
- Follow up with store partners/ stakeholders on various issues and their resolution.
- Working with various time constraints to meet critical business needs while measuring and identifying activities performed.
- Communicate clearly and professionally at all times.
- Provide prompt and efficient service to Amazon customers.
- Maintain targeted performance metrics.
Required Skills
- Excellent communication skills (written and verbal).
- Ability to communicate correctly and clearly with all customers.
- Excellent documentation skills.
- Good comprehension skills - the ability to clearly understand and state the issues customers present.
- Work successfully in a team environment as well as independently.
- Ability to use a desktop/ Laptop computer system.
- Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer.
- Good typing skills.
- Proficient in speaking Hindi and English language.
- Ability to approach problems logically and rationally.
- Action-oriented and self-disciplined.
- Organized and detail-oriented.
Age Requirement
- Minimum 18 years old
Application Deadline
- 20 January 2024
Salary Pay Scale
- 4+ LPA
Location
- Work From Home