Chat Process | Support Specialists | Revoult

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  • Chat Process
  • Support Specialists


  • Any Graduate


  • Freshers

 Key Responsibilities of Support Specialist (Chat Process - Phone) 

  • Providing our users with an outstanding customer experience. 
  • Providing excellent customer service via our in-app live chat, phone and email.
  • Representing Revolut online at all times.
  • Collaborating with other teams internationally to tackle any customer issues.

Responsibilities of Support Specialist (Social Media) 

  • Providing our users with an outstanding customer experience. Our mission is to make Revolut users feel secure while using our service.
  • Collaborating with other teams internationally to tackle any customer's issues.
  • Managing and overseeing the company's Facebook, Twitter, Trust-Pilot accounts and more.
  • Monitoring and moderating the Revolut community page.
  • Publicly representing the company in front of hundreds of thousands of users.
  • Interacting with users via direct messages and assisting them with issues they stumble upon (retail and business products).
  • Multi-tasking between social media platforms.

Required Skills

  • Flawless English Language.
  • Native or fluent Hindi Language.
  • Excellent communication skills.
  • Ability to explain complex issues easily and understandably.
  • Strong writing skills, great numeracy and IT skills.
  • Strong attention to detail and analytical skills.
  • Driven, self-motivated and highly flexible team player.
  • Self-learner, independent problem-solver.

Age Requirement

  • Minimum 18 years old

Application Deadline

  • 13 January 2024

Salary Pay Scale

  • 4.5+ LPA


  • Work From Home

Apply Here

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