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- Customer Service Associate
- 12th Pass
- Any Graduate
- Ability to effectively communicate with clients, stakeholders, and team members to establish strong relationships and manage disputes.
- Capacity to analyze and solve routine problems, often using existing guidelines and precedents.
- Proficiency in handling customer queries, enhancing satisfaction, ensuring retention, and driving sales growth.
- Skill in managing multiple stakeholders, including clients, internal teams, and supervisors, to ensure smooth operations and project success.
- Ability to work in rotational shifts and adapt to changing work environments and requirements.
- Capacity to follow detailed instructions and maintain accuracy in tasks and assignments.
- Capability to work effectively as an individual contributor within a team, collaborating with colleagues to achieve common goals.
- Basic understanding of telecommunications networks and operations, which may be necessary for certain aspects of the role.
- Ability to manage disputes and conflicts that may arise, utilizing effective communication and negotiation skills.
- Skill in managing multiple tasks and priorities efficiently to meet deadlines and deliver results.
- 31st March 2024
- 4.3 LPA