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Ease My Trip
Role
- Ticketing Executive
Qualification
- 12th Pass
- Any Graduate
Required Skills
- Proficiency in PNR creation, ticket issuance, reissuance, changes/cancellations, and rescheduling for both domestic and international flights.
- Ability to provide exceptional customer service via phone and email, resolving inquiries, complaints, and requests promptly and effectively.
- Proven track record of maximizing sales opportunities while maintaining customer satisfaction and loyalty.
- Familiarity with city codes, airport codes, airline hubs, and global geography to facilitate accurate booking and assist customers with travel queries.
- Excellent written and verbal communication skills in English for clear and professional interaction with customers and airline representatives.
- Willingness to work 24x7, including nights, weekends, and holidays, and ability to perform effectively under pressure and in fast-paced environments.
Experience
- Freshers
Application Deadline
- 28th February 2024
Salary
- 2.6 - 4.2 LPA
Location
- Delhi
- Noida