Groww | Operations Associate

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  • Operations Associate


  • 12th Pass

  • Any Graduate


  • Identify operational and process risks within the NBFC or banking operations, define controls to mitigate these risks, and conduct regular control audits to ensure compliance.

  • Continuously evaluate and improve operational processes to enhance efficiency and effectiveness, ensuring smooth payment operations and customer onboarding experiences.

  • Stay updated on regulatory requirements and ensure adherence to relevant laws and regulations, particularly in areas such as KYC (Know Your Customer) and data protection.

  • Oversee day-to-day payment operations, including monitoring transactional activities, resolving issues, and ensuring timely and accurate processing.

  • Manage various digital payment methods and platforms, staying informed about emerging trends and technologies in the digital payment landscape.

  • Maintain clear and effective communication channels with internal stakeholders, providing regular updates on operational performance, risk assessments, and compliance matters.

  • Analyze operational problems and issues logically, employing strong problem-solving skills to identify root causes and implement effective solutions.

  • Maintain thorough documentation of operational processes, controls, audits, and compliance activities, ensuring accurate record-keeping for regulatory purposes. 

  • Provide training and support to team members on operational processes, risk management practices, and compliance requirements, fostering a culture of continuous learning and improvement.

  • Effectively prioritize tasks and manage time to ensure productivity, meeting business requirements and standards while maintaining a focus on quality and attention to detail.

  • Eager to learn and grow alongside industry veterans.

  • Possess a collaborative spirit and thrive in a team environment.

  • Approach challenges with a problem-solving mindset and an eye for detail.

  • Are passionate about contributing to cutting-edge projects that connect the world.


  • Fresher

Salary Pay Scale

  • 3.3 - 4.0 LPA


  • Work From Home

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