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Global Logic
Role
- Associate Analyst
Qualification
- Any Graduate
Responsibilities
- Ensure timely delivery of productivity while meeting Service Level Agreements (SLAs) at the highest quality standard possible.
- Engage in effective communication and active participation within project forums.
- Continuously optimize existing processes and offer constructive feedback on tools and procedures.
- Interpret customer feedback, monitor satisfaction levels, and actively contribute to initiatives aimed at enhancing performance metrics.
- Demonstrate proficiency in creative problem-solving and analytical skills.
- Exhibit meticulous attention to detail while efficiently managing a high volume of tasks.
- Possess strong proficiency in troubleshooting computer issues and utilizing internet resources.
- Foster a collaborative environment as a team player, showcasing exceptional interpersonal skills and a solution-driven mindset.
Required Skills
- Proficient in comprehending and managing content effectively.
- Demonstrate strong communication skills, both written and verbal.
- Exhibit sound judgment and decision-making abilities.
- Display a quick grasp of concepts and a propensity for fast learning.
- Skilled in generating well-structured problem-solution reports.
- Excel in verbal communication and composing professional emails.
Salary Pay Scale
- 4.2 LPA
Experience
- 0-1
Batch
- 2018-2024 batches are eligible
Location
- Hyderabad