PWC | Associate

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  • Associate

Required Skills

  • Review Customer Satisfaction (CSAT) feedback and implement corrective actions promptly

  • Participate in Critical Situation (Critsit) processes to resolve incidents within specified time frames.

  • Log and assess incidents coordinating with resolver groups and vendors/carriers.

  • Troubleshoot escalated incidents/problems and refer or escalate (functionally and hierarchical appropriate groups (Vendors/Level 3).

  • Contribute to the FAQ database and Knowledge Repository (KR), updating knowledge articles as necessary.


  • Any Graduate


  • Upto 2024


  • 3.0 - 5.0 LPA (Expected)


  • 0 - 2 Years


  • Bangalore

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