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Amazon
Role
- Testing Associate
Qualification
- Bachelors Degree
Required Skills
- Handle incoming and outgoing customer calls with professionalism.
- Provide precise information and swiftly resolve customer inquiries, complaints, and issues.
- Aid customers with questions pertaining to products, services, or their accounts.
- Employ active listening techniques to comprehend customer needs and ensure their contentment. Maintain a comprehensive understanding of company offerings, policies, and procedures to effectively address.
- Document customer interactions meticulously and update records with accurate details.
- Escalate intricate or unresolved matters to the appropriate department or supervisor for further assistance.
Experience
- Freshers
Application Deadline
- As soon as possible
Salary
- 3.1 LPA
Location
- Chennai