Associate - operations | WNS

WNS seeks Associate for Operations role...
Please wait 0 seconds...
Scroll Down and click on Go to Link for destination
Congrats! Link is Generated



  • Associate - operations

Key Responsibilities

  • Handle incoming and outgoing customer calls with professionalism.
  • Provide precise information and swiftly resolve customer inquiries, complaints, and issues.
  • Aid customers with questions pertaining to products, services, or their accounts.
  • Employ active listening techniques to comprehend customer needs and ensure their contentment. Maintain a comprehensive understanding of company offerings, policies, and procedures to effectively address.
  • Document customer interactions meticulously and update records with accurate details.
  •  Escalate intricate or unresolved matters to the appropriate department or supervisor for further assistance. • Recommend additional products or services as per procedural requirements.
  • Fulfill all responsibilities within team and individual performance targets.
  • Adapt to 3 24^ * 7 work environment, particularly night shifts, with ease.

Salary Pay Scale

  • 4-6 LPA


  • Any Graduate


  • 2018-2024


  • Freshers/Experienced


  • Banglore, Hyderabad, Gurgaon.

Apply Here

Related Posts
I'm Harshavardhan, a passionate singer with a love for technology. I've been singing for as long as I can remember, and I find music to be one of the most expressive art forms. I also love co…

Post a Comment

Cookies Consent

This website uses cookies to ensure you get the best experience on our website.